No matter you’re just starting with the NDIS or exploring new support options, contact Colourful Seasons Wellness for a friendly, straightforward chat. We’re here to answer your questions, talk through what’s possible, and help you figure out the next step.
Our support services are designed to make everyday life easier, more manageable, and more connected. Whether support is needed at home, out in the community, or to build confidence and independence, we’ll work with you to create a plan that fits.
Get help with daily routines, personal care, and tasks around the house—delivered with respect, consistency, and the flexibility to suit your day-to-day life.
Stay connected and involved with support to get out and about, attend appointments, join activities, and feel more confident in your community.
Build skills, boost independence, and work towards your goals with support that’s focused on progress—whatever that looks like for you.
The NDIS can be confusing—even for people who’ve been in it for years. Whether you’re a participant, family member, or carer, this section covers the things people often really want to know. If your question still isn’t answered, we’d love to hear from you so we can help you out.
It can be hard to tell whether a provider is truly supporting you well, especially if you’ve never worked with another one for comparison. A good provider should regularly communicate with you (and your support network, if applicable), follow through on what they say, and most importantly—listen to you. You shouldn’t feel rushed, unheard, or like you’re just “another client.”
Some key signs your provider is doing a good job:
They’re flexible when your needs change
You feel respected and safe with the staff
You understand your supports and how they’re being delivered
They respond to concerns without you needing to chase them
They’re proactive about reviewing your goals and checking in
If you’re unsure, it’s OK to ask questions like: “Can we review the plan?” or “How are we tracking towards my goals?”
A good provider won’t get defensive—they’ll welcome the conversation. You’re allowed to expect better. And if something doesn’t feel right, it might be time to explore your options.
Starting with the NDIS can feel overwhelming, especially when you’re faced with forms, acronyms, and a whole system that seems built for professionals—not people. Here’s a simple way to think about it:
First, check eligibility. You can apply online, by phone, or through a Local Area Coordinator (LAC). You’ll need evidence of your disability and how it impacts daily life. This might be reports from doctors, specialists, or allied health professionals.
Once approved, you’ll go through a planning meeting where your goals and needs are discussed. From there, your NDIS plan will be created with funding allocated across different categories.
From that point, you’ll choose providers to deliver the supports in your plan. You can be NDIA-managed, plan-managed, or self-managed—each with different levels of flexibility and control.
It’s okay if you don’t understand it all straight away. Many people don’t. That’s why support coordinators and good providers exist—to help translate the NDIS into something that actually makes sense and works for you.
Feeling culturally respected isn’t just a bonus—it’s a basic part of good support. A culturally safe provider will take time to learn about your background, beliefs, language needs, and preferences. They won’t assume or generalise. Instead, they’ll ask, listen, and adjust the way they deliver support based on what matters to you.
Look out for providers who:
Have staff from diverse backgrounds or lived experience
Offer support in your preferred language
Ask about cultural needs in planning conversations
Are open to feedback and ongoing learning
You can also request to meet a support worker before services start to see if you’re comfortable. And you’re absolutely within your rights to ask for someone else if it doesn’t feel like a good fit—no hard feelings.
Respect goes beyond ticking boxes—it shows up in how people speak to you, how flexible they are with routines, and how they include your family or carers (if that’s something you want).
NDIS plans are reviewed regularly, but your life doesn’t always wait for a review. If your situation has changed—maybe your health has declined, you’ve started a new activity, or your needs have simply shifted—you can request a plan reassessment (previously called a review) at any time.
To do this, you’ll need to submit a “Change in Circumstances” form to the NDIA, explaining what’s changed and why the current funding isn’t enough or no longer appropriate. It helps to include updated reports or letters from health professionals.
You don’t have to go it alone. Your Support Coordinator, if you have one, or a trusted provider can help pull together the right documents and write a strong request.
While the NDIA reviews your plan, your current supports usually continue, so you’re not left without help. And even if the request isn’t approved right away, there are appeal processes to make sure your voice is heard.
Yes, you can still receive support, even if you’re unsure of your goals. The NDIS doesn’t expect you to arrive with a perfectly written life plan—it’s okay to start with broad or flexible ideas and figure things out over time.
Your goals don’t have to be big or complicated. They can be things like:
“I want to get out of the house more”
“I’d like to cook for myself”
“I want to feel less anxious around people”
The purpose of goals is to help shape how your funding is used—not to put pressure on you to achieve something massive. And your provider or Support Coordinator can help you explore what’s possible and adjust your goals along the way.
You can also update your goals in your next plan review. The NDIS understands that life changes and people grow—so your goals aren’t locked in forever.
At Colourful Seasons Wellness, we often work with people who start off unsure. That’s completely normal. Through conversation, trust, and a bit of trial and error, most people gain a clearer sense of what matters to them—and what support will help them get there.
We provide disability support across Victoria.
We acknowledge the traditional custodians of the land we live and work and pay our respects to the Elders of the past, present and future.
